Printers not installing on Windows 7

If you are using Windows Server 2008 R2 as a print server and have all the correct drivers installed, x86 and x64 versions, printers might not install correctly from Group Policy and you might see event ID 4098 in the event log:

Group Policy object did not apply because it failed with error code ‘0x80070bcb The specified printer driver was not found on the system and needs to be downloaded.’ This error was suppressed.

In this scenario, printers might install correctly on Windows XP x86, but not on Windows 7 x86.


Also, if you try to manually connect to the printer by right clicking the shared printer on the print server, you get the following errors:

Do you trust this printer?


Windows cannot connect to the printer. Access is denied.


If pushing out printers via group policy, in order for the drivers to load, you have to have the following setting enabled inside your GPO. Either (or both).

  1. Computer\policies\admin templates\printers\point and print restrictions DISABLED
  2. User\policies\admin templates\control panel\printers\point and print restrictions DISABLED


  1. Richard


  2. Didn’t fix it for me.. thanks for the good documentation though.

  3. Hi, I have followed the steps above but I still get the same event ID when trying to install by GPO. If I browse to the server and add the printer I get the warning as above- if I click to install it goes through and installs fine, so I know the drivers/settings are ok. I just cant get it to do it via GPO, despite setting the PaP settings in GPO. I have tried this on 3 servers and have never got it to work. Any help please?


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